Team Management Help Guide

The Team Management

Help Guide

Below you’ll find information to help you manage your Team and make the most of the Team Management features.

Team Courses

In the Team Courses section, you can view the courses available to you and your Team.

If you would like to register your Team for additional courses, click the Add Courses button:

User Management

In the Enrolled Users section, you can invite Team members by selecting the Users dropdown menu.

You can add one user, multiple users, or upload a .csv file.

Alternatively, you can download your enrolment keys and email them to your Team members. They can then complete their enrolment by visiting: https://www.fifofocus.com.au/team-registration/.

To export a list of your Team members, click the Export CSV option.

Email Communication

You can email all Team Members at once directly from your Team Management page by selecting the Email users option from the menu: 

Reports

To access Team Reports, select the Reports dropdown menu. The reports available will depend on the course(s) your Team is enrolled in.

You can also view an individual’s progress by clicking on the Status, as well as download any Certificates they have earned.

Team Leaders

If you would like to add additional Team Leaders to assist with managing your Team, you can do so here:

Please note that Team Leaders are automatically enrolled in all courses assigned to your Team. If any Team Leaders will not be attending the training, please contact us at learning@fifofocus.com.au so we can unenrol them from the relevant courses and free up available seats.

Multiple Teams

You can create and manage multiple Teams. To create a new Team, click here.

To choose which Team you are managing, click on the Team dropdown menu:

Support

If you have any questions about managing your Team, please contact us at learning@fifofocus.com.au.